How To Fix CRM_IU_IC_MD029 - The organization is incorrect


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

  • Message number: 029

  • Message text: The organization is incorrect

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_IU_IC_MD029 - The organization is incorrect ?

    The SAP error message CRM_IU_IC_MD029, which states "The organization is incorrect," typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the organizational data associated with a transaction or process. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Organizational Structure: The organization unit (such as sales organization, distribution channel, or division) specified in the transaction may not exist or may not be correctly configured in the system.
    2. Missing Authorizations: The user may not have the necessary authorizations to access the specified organization unit.
    3. Data Inconsistencies: There may be inconsistencies in the master data related to the organization, such as missing or incorrect entries in the organizational hierarchy.
    4. Configuration Issues: The organizational data may not be properly configured in the system, leading to mismatches when processing transactions.

    Solutions:

    1. Verify Organizational Data: Check the organizational structure in the SAP system to ensure that the specified organization unit exists and is correctly configured. You can do this by navigating to the relevant configuration settings in the SAP IMG (Implementation Guide).
    2. Check User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the organization unit. This can be done by reviewing the user's roles and authorizations in the system.
    3. Review Master Data: Check the master data for customers, products, or other entities involved in the transaction to ensure that the organizational data is correctly maintained.
    4. Consult with Configuration Team: If the issue persists, consult with the SAP configuration team to review the settings related to the organizational structure and ensure that they are correctly set up.
    5. Transaction Code: Use transaction codes like SU53 to analyze authorization issues or SE16 to check the relevant tables for organizational data.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
    • Documentation: Refer to the SAP Help Portal for documentation on organizational management in CRM, which may provide insights into how to properly configure and manage organizational units.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it. If the problem continues, consider reaching out to SAP support for further assistance.

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