How To Fix CRM_IU_IC_MD027 - The system only searched for criteria that is only relevant to IS-U

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 027

• Message text: The system only searched for criteria that is only relevant to IS-U

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD027 - The system only searched for criteria that is only relevant to IS-U ?

  The SAP error message CRM_IU_IC_MD027 indicates that the system has encountered a situation where it is only searching for criteria relevant to the IS-U (Industry Solution for Utilities) module. This typically occurs in the context of CRM (Customer Relationship Management) when the system is trying to retrieve or process data that is specific to the Utilities industry.
  Cause:
  
  Configuration Issues: The system may be configured to only consider IS-U specific criteria, which can lead to this error if the user is trying to access data or functionality that is not relevant to IS-U.
  Data Context: The data being queried or the context in which the query is being made may not align with the expected IS-U parameters.
  Missing Integration: There may be a lack of proper integration between the CRM and IS-U modules, leading to the system not being able to find relevant data.
  
  Solution:
  
  Check Configuration: Review the configuration settings in both the CRM and IS-U modules to ensure that they are set up correctly and that the necessary criteria are included.
  Adjust Search Criteria: If you are performing a search or query, ensure that the criteria you are using are appropriate for the context of the data you are trying to access. You may need to modify the search parameters to include relevant criteria.
  Integration Review: Ensure that the integration between CRM and IS-U is properly set up. This may involve checking middleware settings or ensuring that the necessary data transfer processes are in place.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and IS-U for any specific guidance on handling this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and context in which it occurs.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and IS-U that may help in diagnosing the issue (e.g., CRMD_ORDER for CRM order management).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access the data in both CRM and IS-U.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.