How To Fix CRM_IU_IC_MD007 - The result list might not be complete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 007

• Message text: The result list might not be complete

What causes this issue?

The results list is possibly incomplete.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Further restrict the search criteria, in order to get a complete results
list.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD007 - The result list might not be complete ?

  The SAP error message CRM_IU_IC_MD007, which states "The result list might not be complete," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction centers or when executing certain queries or reports.
  Cause:
  This error message usually indicates that the system has encountered an issue while retrieving data, which may lead to an incomplete result set. Common causes include:
  
  Data Volume: The query may be returning a large volume of data, and the system may have limitations on how much data can be processed or displayed at once.
  Filters and Selection Criteria: The filters applied in the query may be too restrictive, leading to a situation where not all relevant data is being retrieved.
  Performance Issues: There may be performance issues with the database or the application server, causing timeouts or incomplete data retrieval.
  Configuration Issues: There may be configuration settings in the CRM system that affect how data is retrieved or displayed.
  Authorization Issues: The user may not have the necessary authorizations to view all the data, leading to incomplete results.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Check Filters: Review the selection criteria and filters applied to the query. Try broadening the filters to see if more data can be retrieved.
  Increase Data Limits: If applicable, check if there are settings that limit the number of records returned and adjust them accordingly.
  Performance Monitoring: Monitor the performance of the database and application server. If there are performance issues, consider optimizing the database or increasing system resources.
  Review Authorizations: Ensure that the user has the necessary authorizations to access all relevant data.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  System Configuration: Review the system configuration settings related to data retrieval and ensure they are set correctly.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and interaction center for more details on data retrieval and performance optimization.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that the result list is complete.