How To Fix CRM_IU_IC_MD006 - Search criteria are not selective

CRM_IU_IC_MD006 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_MD - UI messages for identification and master data in IC WebClnt

• Message number: 006

• Message text: Search criteria are not selective

What causes this issue?

Attention: The search criteria are not selective.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Because the search criteria are not selective, the results list can be
incomplete. In order to get a complete results list, you must further
restrict the search criteria.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_MD006 - Search criteria are not selective ?

  The SAP error message CRM_IU_IC_MD006, which states "Search criteria are not selective," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when using the Interaction Center (IC). This error indicates that the search criteria you have entered are too broad, resulting in a large number of potential results that the system cannot process efficiently.
  
  Cause:
  
  Non-selective Search Criteria: The search criteria you are using may not be specific enough, leading to a situation where the system cannot narrow down the results effectively. This can happen if you are using too many optional fields or if the fields you are using do not sufficiently filter the data.
  Data Volume: If the underlying database has a large volume of records, broad search criteria can lead to performance issues, prompting the system to reject the query.
  
  Configuration Issues: There may be configuration settings in the CRM system that affect how search criteria