How To Fix CRM_IU_IC_BI017 - You are not authorized to access the back-end system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_BI - Messages for Bill Correction/Meter Reading in IC WebClient

• Message number: 017

• Message text: You are not authorized to access the back-end system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_BI017 - You are not authorized to access the back-end system ?

  The SAP error message CRM_IU_IC_BI017 indicates that a user is not authorized to access the back-end system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform an action that requires access to the back-end system, but their user profile does not have the necessary authorizations.
  Causes:
  
  Missing Authorizations: The user does not have the required roles or authorizations assigned in the SAP system.
  Incorrect User Profile: The user profile may not be correctly configured to access the back-end system.
  System Configuration Issues: There may be issues with the configuration of the connection between the CRM system and the back-end system.
  Role Assignment: The roles assigned to the user may not include the necessary permissions for the specific transaction or function they are trying to access.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
  Review the user’s roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Assign Necessary Roles:
  
  If the user is missing roles, work with your SAP security team to assign the appropriate roles that include access to the back-end system.
  Ensure that the roles include the necessary authorizations for the specific transactions or functions the user needs to perform.
  
  
  
  Check System Configuration:
  
  Verify the configuration settings for the connection between the CRM system and the back-end system. This may involve checking RFC connections and ensuring they are correctly set up.
  Use transaction code SM59 to check the RFC destination settings.
  
  
  
  Consult with SAP Basis Team:
  
  If the issue persists, consult with your SAP Basis team to ensure that there are no underlying issues with the system configuration or connectivity.
  
  
  
  Testing:
  
  After making changes to roles or configurations, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  SM59: RFC Destinations
  
  
  Documentation: Refer to SAP Help documentation for detailed information on user authorizations and role management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.