How To Fix CRM_IU_IC_AMI_EVENT007 - Search criteria are not selective

CRM_IU_IC_AMI_EVENT007 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_AMI_EVENT - ISU AMI Event Monitor

• Message number: 007

• Message text: Search criteria are not selective

What causes this issue?

Search criteria are not selective

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must enter search criteria which are selective enough. Enter at
least a device, a premise, a business partner or event id or both serial
number and material number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_IU_IC_AMI_EVENT007 - Details

• The SAP error message CRM_IU_IC_AMI_EVENT007 indicates that the search criteria used in a transaction or report are not selective enough, which can lead to performance issues or an overwhelming number of results being returned. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction centers or similar functionalities.
  
  Cause:
  The error is triggered when the search criteria defined in a query or report are too broad, resulting in a large dataset that the system cannot efficiently process. This can happen due to:
  
  Too Many Open Filters: If there are multiple filters applied that do not sufficiently narrow down the results.
  Non-specific Search Parameters: Using vague or general search terms that match a large number of records.
  Missing Key Filters: Not including essential fields that would help in refining the search results.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Refine Search Criteria:
  
  Review the search parameters