How To Fix CRM_IU_IC_AMI_EVENT007 - Search criteria are not selective

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_AMI_EVENT - ISU AMI Event Monitor

• Message number: 007

• Message text: Search criteria are not selective

What causes this issue?

Search criteria are not selective

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must enter search criteria which are selective enough. Enter at
least a device, a premise, a business partner or event id or both serial
number and material number.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_AMI_EVENT007 - Search criteria are not selective ?

  The SAP error message CRM_IU_IC_AMI_EVENT007 indicates that the search criteria used in a transaction or report are not selective enough, which can lead to performance issues or an overwhelming number of results being returned. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with interaction centers or similar functionalities.
  Cause:
  The error is triggered when the search criteria defined in a query or report are too broad, resulting in a large dataset that the system cannot efficiently process. This can happen due to:
  
  Too Many Open Filters: If there are multiple filters applied that do not sufficiently narrow down the results.
  Non-specific Search Parameters: Using vague or general search terms that match a large number of records.
  Missing Key Filters: Not including essential fields that would help in refining the search results.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Refine Search Criteria:
  
  Review the search parameters you are using and try to make them more specific. For example, if you are searching for customer records, include additional filters such as date ranges, specific customer types, or statuses.
  
  
  
  Limit the Number of Filters:
  
  If you have many filters applied, consider removing some that are not essential to your search. Focus on the most relevant criteria.
  
  
  
  Use Key Fields:
  
  Ensure that you are using key fields that are indexed in the database. This can significantly improve the performance of the search.
  
  
  
  Check for Default Values:
  
  Sometimes, default values in the search criteria can lead to broader searches. Make sure that the default values are appropriate for your specific query.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for guidance on best practices for creating selective search queries.
  
  
  
  Test with Sample Data:
  
  If possible, test your search criteria with a smaller dataset to see if the issue persists. This can help you identify which specific criteria are causing the problem.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Performance Tuning: Consider reviewing performance tuning guidelines for SAP CRM to optimize your queries and reports.
  User Training: Ensure that users are trained on how to effectively use search functionalities within SAP CRM to avoid broad searches.
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.