How To Fix CRM_IU_IC_AMI_EVENT002 - Failed to process this task in the back-end system

CRM_IU_IC_AMI_EVENT002 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_AMI_EVENT - ISU AMI Event Monitor

• Message number: 002

• Message text: Failed to process this task in the back-end system

What causes this issue?

This task failed because an error occurred when calling a remote
function call in the system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You must identify the source of the problem with the remote function
call. For example, the definition of parameters might not be the same
in the calling routine and in the system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_IU_IC_AMI_EVENT002 - Details

• The SAP error message CRM_IU_IC_AMI_EVENT002: "Failed to process this task in the back-end system" typically indicates that there is an issue with the integration between the SAP CRM (Customer Relationship Management) system and the back-end system (which could be SAP ERP or another system). This error can occur in various scenarios, such as when trying to process a transaction or when there is a failure in communication between systems.
  Causes:
  
  Communication Issues: There may be network issues or problems with the RFC (Remote Function Call) connection between the CRM system and the back-end system.
  Authorization Problems: The user or the system may not have the necessary authorizations to perform the task in the back-end system.
  Data Inconsistencies: There may be inconsistencies or missing data in the documents or transactions being processed.
  
  Configuration Issues: Incorrect configuration settings in either the CRM or back-end system can lead to this error.
  System Performance: If the back-end system is under