How To Fix CRM_IU_IC_AMI_EVENT001 - Must search using both serial number and material number

CRM_IU_IC_AMI_EVENT001 - Overview

• Message type: E = Error

• Message class: CRM_IU_IC_AMI_EVENT - ISU AMI Event Monitor

• Message number: 001

• Message text: Must search using both serial number and material number

Self-Explanatory Message

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CRM_IU_IC_AMI_EVENT001 - Details

• The SAP error message CRM_IU_IC_AMI_EVENT001 indicates that a search operation in the SAP system requires both a serial number and a material number to proceed. This error typically occurs in scenarios where the system is trying to retrieve or process information related to a specific item, such as in the context of service management or asset management.
  
  Cause:
  The error is triggered when:
  
  A user attempts to perform a search or operation that requires both a serial number and a material number, but one or both of these parameters are missing.
  The system is configured to enforce this requirement for certain transactions or processes, ensuring that the search is specific enough to return accurate results.
  
  
  Solution:
  To resolve this error, you should:
  
  Check Input Fields: Ensure that both the serial number and material number are provided in the search criteria. Verify that they are correctly entered and formatted.
  Review Transaction Requirements: Consult the documentation or help resources for