How To Fix CRM_IU_IC_6X_PRP007 - Choose a Customer Consumption Segment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_PRP - Message Class CRM_IU_IC_6X_PRP

• Message number: 007

• Message text: Choose a Customer Consumption Segment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_PRP007 - Choose a Customer Consumption Segment ?

  The SAP error message CRM_IU_IC_6X_PRP007 with the description "Choose a Customer Consumption Segment" typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to create or process a transaction that requires a specific customer consumption segment to be selected.
  Cause:
  This error usually arises due to one of the following reasons:
  
  Missing Selection: The user has not selected a customer consumption segment in the relevant transaction or screen.
  Configuration Issues: The system may not be properly configured to display or allow selection of customer consumption segments.
  Authorization Issues: The user may not have the necessary authorizations to view or select customer consumption segments.
  Data Inconsistencies: There may be inconsistencies in the master data related to customer consumption segments.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Select a Customer Consumption Segment:
  
  Navigate to the relevant screen where the error occurred.
  Look for a dropdown or selection field for customer consumption segments.
  Choose an appropriate segment from the list.
  
  
  
  Check Configuration:
  
  Ensure that the customer consumption segments are properly configured in the system.
  You may need to consult with your SAP administrator or functional consultant to verify the configuration settings.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access and select customer consumption segments.
  If not, the user’s role may need to be adjusted by an administrator.
  
  
  
  Data Consistency Check:
  
  Verify that the master data related to customer consumption segments is complete and consistent.
  If there are missing or incorrect entries, they may need to be corrected.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on customer consumption segments and their configuration.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with customer consumption segments.
  User Roles: Understand the user roles and authorizations related to CRM transactions.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  
  By following these steps, you should be able to resolve the error and proceed with your transaction in SAP CRM.