How To Fix CRM_IU_IC_6X_MD101 - Related account added

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 101

• Message text: Related account added

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD101 - Related account added ?

  The SAP error message CRM_IU_IC_6X_MD101 typically indicates that there is an issue related to account management in the SAP CRM system, particularly when dealing with the interaction center (IC) and the management of accounts or business partners.
  Cause:
  The error message "Related account added" usually occurs when there is an attempt to add a related account to a business partner or customer account, but the system encounters a problem. This could be due to several reasons, such as:
  
  Data Inconsistency: There may be inconsistencies in the data being entered, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to add or modify related accounts.
  Configuration Issues: There may be configuration settings in the CRM system that are preventing the addition of related accounts.
  Business Logic Constraints: Certain business rules or logic may be preventing the addition of the related account based on the current state of the account or its relationships.
  
  Solution:
  To resolve the CRM_IU_IC_6X_MD101 error, you can take the following steps:
  
  Check Data Entry: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary authorizations to add related accounts. This may involve checking user roles and permissions in the SAP system.
  Consult Configuration Settings: Review the configuration settings related to account management in the SAP CRM system. This may involve checking the customizing settings in transaction SPRO.
  Examine Business Rules: Investigate any business rules or logic that may be in place that could be preventing the addition of the related account. This may require consulting with a functional consultant or business analyst.
  Check for Existing Relationships: Ensure that there are no existing relationships that conflict with the addition of the new related account.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require technical expertise.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  Documentation: Review the SAP CRM documentation for information on account management and related accounts.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue continues after following these steps, it may be beneficial to escalate the matter to your SAP support team or a consultant with expertise in SAP CRM.