How To Fix CRM_IU_IC_6X_MD070 - Move-out not possible; no contract account for premise

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 070

• Message text: Move-out not possible; no contract account for premise

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD070 - Move-out not possible; no contract account for premise ?

  The SAP error message CRM_IU_IC_6X_MD070 indicates that a move-out operation cannot be completed because there is no contract account associated with the specified premise. This error typically occurs in the context of SAP Customer Relationship Management (CRM) and SAP IS-U (Industry Solution for Utilities).
  Cause:
  
  Missing Contract Account: The primary reason for this error is that the system cannot find a contract account linked to the premise from which the move-out is being processed.
  Incorrect Premise Data: The premise data may not be correctly set up or may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the data between the CRM and IS-U modules, leading to the inability to find the contract account.
  Inactive or Incorrect Status: The premise or contract account may be inactive or in a status that does not allow for move-out processing.
  
  Solution:
  
  Check Contract Account: Verify that a valid contract account exists for the premise in question. You can do this by navigating to the contract account management area in SAP and checking the details for the specific premise.
  Create or Update Contract Account: If no contract account exists, you may need to create one or link an existing contract account to the premise.
  Review Premise Data: Ensure that the premise is correctly set up in the system. Check for any missing or incorrect data that may prevent the system from recognizing the contract account.
  Data Synchronization: If you are using both CRM and IS-U, ensure that the data is synchronized between the two systems. This may involve running data consistency checks or synchronization jobs.
  Check Status: Ensure that the premise and contract account are in an active status that allows for move-out processing. If they are inactive, you may need to reactivate them.
  Consult Documentation: Refer to SAP documentation or support notes related to this error for additional troubleshooting steps or specific configurations that may be required.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to check the business partner details, or EAM (Enterprise Asset Management) for asset-related information.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in CRM and IS-U.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.