How To Fix CRM_IU_IC_6X_MD040 - The external point of delivery ID could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 040

• Message text: The external point of delivery ID could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD040 - The external point of delivery ID could not be found ?

  The SAP error message CRM_IU_IC_6X_MD040 indicates that the system could not find the external point of delivery ID that you are trying to use. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with integration scenarios, particularly in the interaction center or when processing orders.
  Causes:
  
  Missing Configuration: The external point of delivery ID may not be configured correctly in the system. This could be due to missing entries in the relevant tables or settings.
  Data Inconsistency: There may be inconsistencies in the data, such as the external point of delivery ID not being properly maintained or updated in the system.
  Integration Issues: If the system is integrated with other applications or systems, there may be issues with the data transfer or synchronization that lead to the external point of delivery ID not being recognized.
  Authorization Issues: The user may not have the necessary authorizations to access the external