How To Fix CRM_IU_IC_6X_MD012 - Not all premises found in the back-end have been replicated

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 012

• Message text: Not all premises found in the back-end have been replicated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD012 - Not all premises found in the back-end have been replicated ?

  The SAP error message CRM_IU_IC_6X_MD012 indicates that not all premises found in the back-end system have been replicated to the front-end system. This typically occurs in scenarios where there is a discrepancy between the data in the back-end (like SAP ERP or SAP CRM) and the data in the front-end (like SAP Interaction Center or SAP Customer Relationship Management).
  Cause:
  
  Data Replication Issues: The primary cause of this error is that certain premises (locations, addresses, or organizational units) that exist in the back-end system have not been successfully replicated to the front-end system.
  Configuration Issues: There may be configuration settings that prevent certain data from being replicated.
  Network Issues: Temporary network issues or connectivity problems between the front-end and back-end systems can lead to incomplete data replication.
  Authorization Issues: The user or system may not have the necessary authorizations to access or replicate certain data.
  Data Consistency: There may be inconsistencies in the data model or data structure between the two systems.
  
  Solution:
  
  Check Replication Status: Verify the status of the data replication process. You can use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to check for any stuck or failed messages.
  Manual Replication: If certain premises are missing, you may need to manually trigger the replication process. This can often be done through specific transaction codes or programs designed for data replication.
  Review Configuration: Check the configuration settings in both the back-end and front-end systems to ensure that all necessary data is set to replicate. This may involve reviewing settings in the SAP Customizing Implementation Guide (IMG).
  Check for Errors: Look for any error messages in the logs that might indicate why certain data was not replicated. This can include checking the application logs (transaction SLG1).
  Data Consistency Check: Perform a consistency check on the data in both systems to identify any discrepancies. This may involve using specific reports or tools designed for data validation.
  User Authorizations: Ensure that the user or system account performing the replication has the necessary authorizations to access and replicate the required data.
  Consult Documentation: Refer to SAP Notes or documentation related to the specific version of your SAP system for any known issues or additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may provide additional insights or patches related to this error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the replication issue.
  
  If the problem persists after following these steps, it may be beneficial to engage with SAP support for further assistance.