How To Fix CRM_IU_IC_6X_MD011 - The RFC destination &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_IC_6X_MD - Messages for Identification and Master Data

• Message number: 011

• Message text: The RFC destination &1 is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_IC_6X_MD011 - The RFC destination &1 is not available ?

  The SAP error message CRM_IU_IC_6X_MD011 indicates that the RFC (Remote Function Call) destination specified in the error message is not available. This can occur in various scenarios, particularly when trying to connect to an external system or service from within the SAP CRM environment.
  Cause:
  
  RFC Destination Configuration: The RFC destination may not be configured correctly in the SAP system. This could include incorrect connection parameters, such as the target system's hostname, service name, or system ID.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the target system.
  Target System Down: The target system that the RFC destination points to may be down or not responding.
  Authorization Issues: The user credentials used for the RFC connection may not have the necessary authorizations to access the target system.
  SAP Gateway Issues: The SAP Gateway service may not be running or may be misconfigured.
  
  Solution:
  
  
  Check RFC Destination Configuration:
  
  Go to transaction SM59 in the SAP GUI.
  Locate the RFC destination mentioned in the error message.
  Verify the connection parameters (e.g., target host, system number, client, user, password).
  Test the connection using the "Test Connection" button to ensure it is working.
  
  
  
  Network Connectivity:
  
  Ensure that there are no firewall rules or network issues blocking the connection to the target system.
  Use tools like ping or telnet to check connectivity to the target system.
  
  
  
  Check Target System Status:
  
  Verify that the target system is up and running. If it is down, coordinate with the system administrators to bring it back online.
  
  
  
  Authorization Check:
  
  Ensure that the user credentials used in the RFC destination have the necessary authorizations to access the target system.
  
  
  
  SAP Gateway Configuration:
  
  Check if the SAP Gateway service is running. You can do this by using transaction SMGW.
  Review the gateway logs for any errors that might indicate issues with the service.
  
  
  
  Review Logs:
  
  Check the system logs (transaction SM21) and the application logs (transaction SLG1) for any additional error messages that might provide more context.
  
  
  
  Related Information:
  
  RFC Destinations: RFC destinations are defined in transaction SM59 and are used to establish connections between SAP systems or between SAP and non-SAP systems.
  SAP Notes: Check for any relevant SAP Notes that might address known issues related to RFC connections or specific error messages.
  Documentation: Review SAP documentation for more details on configuring and troubleshooting RFC destinations.
  
  By following these steps, you should be able to identify and resolve the issue related to the RFC destination not being available.