How To Fix CRM_IU_DIT097 - Invalid account/contact category

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 097

• Message text: Invalid account/contact category

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT097 - Invalid account/contact category ?

  The SAP error message CRM_IU_DIT097: Invalid account/contact category typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the categorization of an account or contact. This error can arise during various operations, such as creating or updating a business partner, or when trying to assign a category that is not valid or recognized by the system.
  Causes:
  
  Incorrect Category Assignment: The account or contact category being assigned does not exist in the system or is not valid for the specific business partner type.
  Configuration Issues: The configuration settings for account/contact categories may not be properly set up in the system.
  Data Inconsistencies: There may be inconsistencies in the data being used, such as missing or incorrect entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to assign certain categories.
  
  Solutions:
  
  
  Check Category Validity:
  
  Verify that the category you are trying to assign is valid and exists in the system. You can do this by checking the configuration settings in the SAP system.
  Navigate to the relevant customizing settings (transaction code SPRO) and check the definitions for account/contact categories.
  
  
  
  Review Configuration:
  
  Ensure that the account/contact categories are correctly configured in the system. This includes checking the settings for business partner roles and categories.
  Make sure that the categories are assigned to the correct business partner types.
  
  
  
  Data Validation:
  
  Check the data being entered for any inconsistencies or errors. Ensure that all required fields are filled out correctly.
  If you are importing data, validate the data source to ensure it matches the expected format and values.
  
  
  
  User Authorizations:
  
  Confirm that the user has the necessary authorizations to create or modify accounts/contacts with the specified categories. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on the specific categories and their configurations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may find it useful to use transaction codes like BP (Business Partner) to manage business partner data and check categories.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.