How To Fix CRM_IU_DIT096 - Account/contact category not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 096

• Message text: Account/contact category not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT096 - Account/contact category not maintained ?

  The SAP error message CRM_IU_DIT096 indicates that the account or contact category is not maintained in the system. This error typically occurs when you are trying to create or update a business partner (BP) in the SAP Customer Relationship Management (CRM) system, and the required category for the account or contact is missing or not properly configured.
  Cause:
  
  Missing Configuration: The account or contact category has not been defined in the system.
  Incorrect Data Entry: The category might not be assigned correctly during the creation or update of the business partner.
  Customizing Settings: The customizing settings for business partner categories may not be properly set up in the system.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Configuration:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Check if the account or contact category is defined for the business partner you are trying to create or update.
  Ensure that the category is correctly assigned to the business partner.
  
  
  
  Maintain Account/Contact Categories:
  
  Navigate to the customizing settings for business partners:
  
  Use transaction code SPRO.
  Follow the path: SAP Customizing Implementation Guide > Customer Relationship Management > Master Data > Business Partner > Define Account Groups.
  
  
  Ensure that the necessary account or contact categories are defined and active.
  
  
  
  Check for Required Fields:
  
  Ensure that all required fields for the account or contact category are filled in when creating or updating the business partner.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to create or modify business partners in the system.
  
  
  
  Consult Documentation:
  
  If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SPRO (Customizing)
  Business Partner Roles: Ensure that the correct roles are assigned to the business partner, as roles can determine the categories available.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the error message CRM_IU_DIT096 and successfully maintain the account or contact in the SAP CRM system.