How To Fix CRM_IU_DIT079 - Invalid account ID or contact ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 079

• Message text: Invalid account ID or contact ID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT079 - Invalid account ID or contact ID ?

  The SAP error message CRM_IU_DIT079: Invalid account ID or contact ID typically occurs in the SAP Customer Relationship Management (CRM) module when there is an issue with the identification of an account or contact. This error can arise in various scenarios, such as when trying to create or update a business partner, or when processing transactions that involve accounts or contacts.
  Causes:
  
  Incorrect ID: The account ID or contact ID being used may be incorrect or does not exist in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incomplete records in the database.
  Authorization Issues: The user may not have the necessary permissions to access the account or contact.
  System Configuration: There may be configuration issues in the CRM system that prevent the proper identification of accounts or contacts.
  Integration Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues leading to invalid IDs.
  
  Solutions:
  
  Verify IDs: Check the account ID or contact ID being used to ensure it is correct and exists in the system. You can do this by searching for the account or contact in the CRM interface.
  Check Data Consistency: Ensure that the data for the account or contact is complete and consistent. Look for any missing fields or records that may be causing the issue.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the account or contact. This may involve checking user roles and permissions in the system.
  Consult Configuration Settings: Review the configuration settings in the CRM system to ensure that everything is set up correctly for account and contact management.
  Integration Checks: If the CRM is integrated with other systems, check for any issues in data synchronization or integration points that may be causing the invalid ID error.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for CRM to understand the data model and how accounts and contacts are managed.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.