How To Fix CRM_IU_DIT077 - Account ID/contact ID not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_DIT - Message class for Data Import Tool - Framework - UI Part

• Message number: 077

• Message text: Account ID/contact ID not maintained

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_DIT077 - Account ID/contact ID not maintained ?

  The SAP error message CRM_IU_DIT077 indicates that an account ID or contact ID is not maintained in the system. This error typically occurs in the context of Customer Relationship Management (CRM) processes when trying to access or manipulate data related to accounts or contacts.
  Cause:
  
  Missing Data: The most common cause of this error is that the account ID or contact ID you are trying to use does not exist in the system or has not been properly maintained.
  Incorrect Input: The ID you are entering may be incorrect or misspelled.
  Data Deletion: The account or contact may have been deleted or archived, making it unavailable for the current operation.
  Configuration Issues: There may be issues with the configuration of the CRM system that prevent the proper linking of accounts and contacts.
  
  Solution:
  
  Verify IDs: Check the account ID or contact ID you are using to ensure it is correct. Look for any typos or formatting issues.
  Check Existence: Use transaction codes like BP (Business Partner) or CRM to search for the account or contact in the system to confirm that it exists.
  Maintain Data: If the account or contact does not exist, you may need to create it. Use the appropriate transaction to create a new business partner or contact.
  Review Deletion/Archiving: If the account or contact has been deleted or archived, you may need to restore it or create a new entry.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the settings related to business partners and CRM data management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner maintenance, CRM for CRM-related transactions, and SE11 for data dictionary checks.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Review SAP documentation related to CRM and business partner management for best practices on maintaining account and contact data.
  User Roles: Ensure that the user has the necessary permissions to access and maintain account and contact data in the CRM system.
  
  By following these steps, you should be able to resolve the error and ensure that the necessary account or contact information is properly maintained in your SAP CRM system.