How To Fix CRM_IU_CI_PSO002 - Product &1 is not a saleable product

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_PSO -

• Message number: 002

• Message text: Product &1 is not a saleable product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_PSO002 - Product &1 is not a saleable product ?

  The SAP error message CRM_IU_CI_PSO002 indicates that the product specified (denoted by &1) is not considered a saleable product in the system. This can occur in various scenarios, such as when trying to create a sales order, quotation, or any other transaction involving the product.
  Causes:
  
  Product Status: The product may be set to a status that does not allow it to be sold (e.g., inactive, discontinued).
  Product Type: The product type may not be configured for sales (e.g., it could be a service or a non-saleable item).
  Sales Organization: The product may not be assigned to the relevant sales organization or distribution channel.
  Master Data Issues: There may be missing or incorrect master data related to the product, such as sales views or pricing information.
  Product Hierarchy: The product may not be part of a valid product hierarchy that allows it to be sold.
  
  Solutions:
  
  Check Product Status: Verify the status of the product in the product master data. Ensure it is marked as active and saleable.
  Review Product Type: Ensure that the product type is appropriate for sales transactions. If necessary, change the product type or create a new saleable product.
  Sales Organization Assignment: Check if the product is assigned to the correct sales organization and distribution channel. If not, assign it accordingly.
  Update Master Data: Ensure that all necessary sales-related views in the product master data are filled out correctly. This includes sales organization data, pricing, and availability.
  Product Hierarchy: Confirm that the product is part of a valid product hierarchy that allows it to be sold. If not, adjust the hierarchy settings.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like MM03 (Display Material), MM02 (Change Material), or CRM_PRODUCT to check and update product details.
  Authorization: Ensure that you have the necessary authorizations to view and modify product master data.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on product configuration and sales processes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.