How To Fix CRM_IU_CI_PSO000 - Product &1 does not match the product structuring rules

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_PSO -

• Message number: 000

• Message text: Product &1 does not match the product structuring rules

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_PSO000 - Product &1 does not match the product structuring rules ?

  The SAP error message CRM_IU_CI_PSO000 indicates that the product you are trying to work with does not comply with the product structuring rules defined in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product configuration or when creating sales orders, quotations, or service requests involving products.
  Cause:
  The error can be caused by several factors, including:
  
  
  Product Structure Rules: The product may not meet the required characteristics or attributes defined in the product structure rules. This could be due to missing mandatory attributes or incorrect values.
  
  
  Configuration Issues: If the product is a configurable product, the configuration might not be valid according to the rules set in the system.
  
  
  Master Data Issues: There may be inconsistencies or missing data in the product master data that prevent it from being structured correctly.
  
  
  Dependencies and Constraints: The product may have dependencies or constraints that are not being satisfied, leading to a mismatch.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Configuration: Review the product configuration to ensure that all required characteristics and values are correctly set. Make sure that the configuration adheres to the product structuring rules.
  
  
  Review Product Master Data: Verify the product master data for completeness and correctness. Ensure that all necessary fields are filled out and that there are no inconsistencies.
  
  
  Consult Product Structuring Rules: Look into the product structuring rules defined in your SAP system. You may need to adjust the product or its configuration to comply with these rules.
  
  
  Test with Different Scenarios: If possible, try creating or configuring the product in different scenarios to identify what specific aspect is causing the mismatch.
  
  
  Check Dependencies: If the product has dependencies or constraints, ensure that they are being satisfied in the current configuration.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on product structuring rules and how to configure products correctly.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or C223 for product configuration.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or workarounds.
  Training and Documentation: Consider training sessions or documentation on product configuration and structuring in SAP CRM to better understand the rules and processes involved.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.