How To Fix CRM_IU_CI_BASKET062 - Contract Account with ID &1 does not exist


CRM_IU_CI_BASKET062 - Overview

  • Message type: E = Error

  • Message class: CRM_IU_CI_BASKET - Messages for Object Set

  • Message number: 062

  • Message text: Contract Account with ID &1 does not exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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CRM_IU_CI_BASKET062 - Details

  • The SAP error message CRM_IU_CI_BASKET062 indicates that the system is unable to find a contract account with the specified ID. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate a contract account that does not exist in the system.
    Causes:
    
    Incorrect Contract Account ID: The ID provided may be incorrect or mistyped.
    Data Deletion: The contract account may have been deleted or archived in the system.
    Authorization Issues: The user may not have the necessary permissions to view the contract account.
    System Configuration: There may be issues with the configuration of the CRM system or integration with other systems (like SAP ERP).
    Data Synchronization Issues: If the contract account is supposed to exist in a connected system (like SAP ERP), there may be synchronization issues.
    
    Solutions:
    
    Verify Contract Account ID: Double-check the contract account ID for any typos or errors.
    Check Existence in Database: Use transaction codes like SE16

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