How To Fix CRM_IU_CI_BASKET021 - Label ID must not be empty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IU_CI_BASKET - Messages for Object Set

• Message number: 021

• Message text: Label ID must not be empty

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IU_CI_BASKET021 - Label ID must not be empty ?

  The SAP error message CRM_IU_CI_BASKET021: Label ID must not be empty typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an attempt to create or modify a shopping basket or a similar object, and the system requires a label ID that has not been provided.
  Cause:
  
  Missing Label ID: The most common cause of this error is that the system expects a label ID to be provided for the shopping basket, but it is either missing or not properly set in the transaction.
  Configuration Issues: There may be configuration settings in the CRM system that require a label ID for certain operations, and if these settings are not correctly defined, it can lead to this error.
  Data Entry Errors: Users may inadvertently leave the label ID field blank when creating or updating a shopping basket.
  
  Solution:
  
  Check Input Fields: Ensure that the label ID field is filled in when creating or modifying the shopping basket. This field should not be left empty.
  Review Configuration: If you are an administrator or have access to configuration settings, check the relevant settings in the CRM system to ensure that the label ID is correctly configured and required fields are properly defined.
  Validation Rules: Implement validation rules to ensure that the label ID is always provided when creating or modifying a shopping basket.
  User Training: Provide training to users on the importance of filling in all required fields, including the label ID, to avoid this error in the future.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM that deal with shopping baskets, as this can help in troubleshooting.
  Debugging: If you have access to debugging tools, you can trace the process to see where the label ID is being set or why it is not being populated.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered the same issue and what solutions they have found.
  
  By addressing the missing label ID and ensuring proper configuration and user practices, you should be able to resolve the error message CRM_IU_CI_BASKET021.