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Message type: E = Error
Message class: CRM_ISX_INV - Messages for display of external invoices
Message number: 046
Message text: Invoice: Billing detail record and corresp. invoice line item selected.
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CRM_ISX_INV046
- Invoice: Billing detail record and corresp. invoice line item selected. ?The SAP error message CRM_ISX_INV046 typically indicates that there is a mismatch or inconsistency between the billing detail record and the corresponding invoice line item. This error can occur in the context of billing and invoicing processes within the SAP Customer Relationship Management (CRM) module.
Cause:
- Data Inconsistency: The billing detail record may not match the invoice line item due to changes made after the invoice was created or due to incorrect data entry.
- Missing or Incorrect Data: Required fields in the billing detail record or invoice line item may be missing or incorrectly populated.
- Document Status: The status of the billing document or invoice may not allow for the operation you are trying to perform (e.g., if the invoice is already posted or in a closed status).
- Configuration Issues: There may be configuration issues in the billing or invoicing settings that lead to this error.
Solution:
- Check Data Consistency: Review the billing detail record and the corresponding invoice line item for any discrepancies. Ensure that all relevant fields match and are correctly populated.
- Review Document Status: Check the status of both the billing document and the invoice. If the invoice is already posted or in a status that does not allow changes, you may need to reverse or adjust the invoice first.
- Recreate the Invoice: If the issue persists, consider recreating the invoice from scratch to ensure that all data is correctly entered.
- Consult Configuration Settings: Review the configuration settings related to billing and invoicing in SAP CRM. Ensure that all necessary settings are correctly configured.
- Check for Updates or Notes: Look for any SAP Notes or updates that may address this specific error. Sometimes, SAP releases patches or notes that provide solutions for known issues.
Related Information:
CRM_INVOICING
for billing and invoicing processes.If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.
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