How To Fix CRM_ISX_INV044 - Collective Invoice: No valid selection for disputes/adjustment requests.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_INV - Messages for display of external invoices

  • Message number: 044

  • Message text: Collective Invoice: No valid selection for disputes/adjustment requests.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_INV044 - Collective Invoice: No valid selection for disputes/adjustment requests. ?

    The SAP error message CRM_ISX_INV044 indicates that there is no valid selection for disputes or adjustment requests when trying to create or process a collective invoice in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios where the system is unable to find any relevant disputes or adjustment requests that meet the criteria for inclusion in the collective invoice.

    Causes:

    1. No Relevant Disputes/Adjustments: There may not be any disputes or adjustment requests that are eligible for inclusion in the collective invoice.
    2. Incorrect Selection Criteria: The selection criteria used to filter disputes or adjustments may be too restrictive or incorrectly defined.
    3. Data Inconsistencies: There may be inconsistencies or missing data in the dispute or adjustment request records.
    4. Status of Requests: The disputes or adjustment requests may not be in a status that allows them to be included in the collective invoice.
    5. Authorization Issues: The user may not have the necessary authorizations to view or process the disputes or adjustments.

    Solutions:

    1. Check for Disputes/Adjustments: Verify that there are indeed disputes or adjustment requests available for the customer or transaction in question. You can do this by checking the relevant records in the system.
    2. Review Selection Criteria: Ensure that the selection criteria used for generating the collective invoice are appropriate. Adjust the criteria if necessary to broaden the selection.
    3. Validate Data: Check the data integrity of the disputes and adjustment requests. Ensure that all required fields are filled and that there are no inconsistencies.
    4. Check Status: Confirm that the disputes or adjustment requests are in a status that allows them to be processed. If they are in a closed or inactive status, they may not be eligible.
    5. User Authorizations: Ensure that the user has the necessary permissions to access and process the disputes or adjustments. If not, contact your system administrator to review and update the user roles.
    6. Consult Documentation: Refer to SAP documentation or help resources for additional guidance on handling collective invoices and disputes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_INVOICING, or others that may be used to manage disputes and invoices.
    • SAP Notes: Check the SAP Support Portal for any notes or patches related to this error message, as there may be known issues or updates that address the problem.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further troubleshooting.

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