How To Fix CRM_ISX_INV024 - BDR &1 is already in activity clipboard

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_INV - Messages for display of external invoices

• Message number: 024

• Message text: BDR &1 is already in activity clipboard

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_INV024 - BDR &1 is already in activity clipboard ?

  The SAP error message CRM_ISX_INV024 indicates that a business document (BDR) is already present in the activity clipboard. This typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to add a business document to the clipboard that is already there.
  Cause:
  
  Duplicate Entry: The most common cause is that the user is trying to add a business document that has already been added to the clipboard.
  Session Issues: Sometimes, if a session is not properly closed or if there are multiple sessions open, it can lead to confusion in the clipboard.
  System Configuration: There may be specific configurations or customizations in the SAP system that lead to this error.
  
  Solution:
  
  Check Clipboard: Before adding a new business document, check the activity clipboard to see if the document is already present. You can do this by navigating to the clipboard and reviewing its contents.
  Remove Duplicate: If the document is already in the clipboard and you want to add it again, you may need to remove it first. Look for an option to delete or clear the clipboard.
  Refresh Session: If you suspect that the issue is due to session problems, try logging out and logging back in to refresh your session.
  Clear Cache: In some cases, clearing the cache or temporary files in your browser or SAP GUI can help resolve issues related to clipboard functionality.
  Consult Documentation: Refer to SAP documentation or help files for specific instructions related to clipboard management in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  User Training: Ensure that users are trained on how to manage the activity clipboard effectively to avoid duplicate entries.
  System Logs: Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to resolve the error message CRM_ISX_INV024 and manage your activity clipboard effectively.