How To Fix CRM_ISX_CC_PROD070 - Distribution chain &1/&2 does not exist for product &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

  • Message number: 070

  • Message text: Distribution chain &1/&2 does not exist for product &3

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC_PROD070 - Distribution chain &1/&2 does not exist for product &3 ?

    The SAP error message CRM_ISX_CC_PROD070 indicates that the specified distribution chain does not exist for the product in question. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to perform operations related to product distribution, such as sales orders, quotations, or other transactions that involve product availability.

    Cause:

    1. Non-Existent Distribution Chain: The distribution chain specified in the transaction does not exist in the system for the given product.
    2. Incorrect Product or Distribution Chain: The product or distribution chain may have been entered incorrectly, leading to a mismatch.
    3. Master Data Issues: The product master data may not be properly maintained for the specified distribution chain.
    4. Configuration Issues: The distribution chain may not be configured correctly in the system.

    Solution:

    1. Check Distribution Chain: Verify that the distribution chain (Sales Organization/Distribution Channel) exists in the system. You can do this by navigating to the relevant configuration settings in SAP.

      • Use transaction code OVX5 to check the distribution chains.
    2. Verify Product Master Data: Ensure that the product is correctly set up for the specified distribution chain.

      • Use transaction code MM03 to view the material master data and check if the distribution chain is maintained.
    3. Maintain Distribution Chain for Product: If the distribution chain does not exist for the product, you may need to maintain it.

      • Use transaction code MM01 to create or MM02 to change the material master data and add the necessary distribution chain.
    4. Check Configuration: Ensure that the distribution chain is properly configured in the system.

      • Check the configuration settings in the SAP IMG (Implementation Guide) under Sales and Distribution.
    5. Consult with SAP Basis or Functional Team: If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis or functional team for further investigation.

    Related Information:

    • Transaction Codes:
      • MM01: Create Material
      • MM02: Change Material
      • MM03: Display Material
      • OVX5: Maintain Distribution Chains
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
    • Documentation: Review SAP documentation related to product master data and distribution chain configuration for more detailed instructions.

    By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.

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