How To Fix CRM_ISX_CC_PROD031 - Charge plan &1 cannot be used; parameter &2 has an unsupported type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 031

• Message text: Charge plan &1 cannot be used; parameter &2 has an unsupported type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD031 - Charge plan &1 cannot be used; parameter &2 has an unsupported type ?

  The SAP error message CRM_ISX_CC_PROD031 indicates that there is an issue with a charge plan in the SAP CRM system. Specifically, the error states that the charge plan cannot be used because a parameter has an unsupported type. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Unsupported Parameter Type: The error typically arises when a charge plan is configured with parameters that are not compatible with the expected data types. This could be due to incorrect configuration or data entry.
  Configuration Issues: There may be issues in the configuration of the charge plan itself, such as missing or incorrectly defined parameters.
  Data Integrity Issues: If the data in the system has been altered or corrupted, it may lead to unsupported types being referenced in the charge plan.
  
  Solution:
  
  
  Check Charge Plan Configuration:
  
  Navigate to the charge plan in question and review its configuration.
  Ensure that all parameters are correctly defined and that their data types match the expected types.
  
  
  
  Review Parameter Types:
  
  Identify the parameter indicated by &2 in the error message. Check its definition and ensure it is of a supported type.
  If necessary, modify the parameter type to one that is supported by the charge plan.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for the specific charge plan and its parameters to understand the expected configurations.
  
  
  
  Test with Different Data:
  
  If possible, test the charge plan with different data inputs to see if the error persists. This can help isolate whether the issue is with specific data entries.
  
  
  
  Check for System Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and parameters, consider reaching out to SAP support for further assistance. Provide them with the error message and details about the charge plan.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing charge plans in SAP CRM, such as CRMD_ORDER for order management.
  SAP Notes: Search for SAP Notes related to the error message or charge plan issues in the SAP Support Portal. There may be known issues and resolutions documented.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.