How To Fix CRM_ISX_CC_PROD005 - Maintain a resource type for technical resource &1 of assignment &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

  • Message number: 005

  • Message text: Maintain a resource type for technical resource &1 of assignment &2

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC_PROD005 - Maintain a resource type for technical resource &1 of assignment &2 ?

    The SAP error message CRM_ISX_CC_PROD005 indicates that there is a missing configuration for a resource type associated with a technical resource in the context of a CRM (Customer Relationship Management) system. This error typically arises when trying to assign a technical resource to a specific task or activity, but the system cannot find the necessary resource type configuration.

    Cause:

    The error is caused by the absence of a defined resource type for the specified technical resource. This can happen due to:

    1. The resource type not being maintained in the system.
    2. The technical resource being incorrectly configured or not assigned to a valid resource type.
    3. Missing or incomplete settings in the configuration of the resource management module.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Resource Type Configuration:

      • Navigate to the configuration settings for resource types in your SAP system.
      • Ensure that the resource type for the technical resource in question is defined and active.
    2. Maintain Resource Type:

      • Go to the transaction code SPRO to access the SAP Reference IMG.
      • Follow the path: Customer Relationship Management -> Basic Functions -> Resource Management -> Define Resource Types.
      • Check if the resource type for the technical resource is listed. If not, create a new resource type or modify an existing one to include the necessary details.
    3. Assign Resource Type to Technical Resource:

      • Use transaction code CRMD_ORDER or the relevant transaction for managing resources.
      • Locate the technical resource (identified by &1 in the error message) and ensure it is assigned to the correct resource type (identified by &2).
      • If the assignment is missing, update the resource details to include the appropriate resource type.
    4. Check for Authorizations:

      • Ensure that the user has the necessary authorizations to view and modify resource types and assignments.
    5. Test the Configuration:

      • After making the necessary changes, test the configuration by attempting to assign the technical resource again to see if the error persists.

    Related Information:

    • Transaction Codes:

      • SPRO: Access to the SAP Reference IMG for configuration.
      • CRMD_ORDER: Manage CRM orders and related resources.
    • Documentation:

      • Refer to SAP Help documentation for detailed guidance on resource management and configuration settings.
    • Support:

      • If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.

    By following these steps, you should be able to resolve the error and ensure that the technical resource is properly configured within the SAP CRM system.

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