How To Fix CRM_ISX_CC_PROD003 - Account assignment &1 is prepaid; enter a prepaid payment group

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_PROD - CrossCatalogMapping related messages

• Message number: 003

• Message text: Account assignment &1 is prepaid; enter a prepaid payment group

What causes this issue?

At least one account assignment of type prepaid exists in cross-catalog
mapping. You must enter a payment group including a prepaid schema for
this product.

System Response

The product cannot be saved without a payment group containing a prepaid
schema.

How to fix this error?

Enter a payment group with a prepaid schema in the assignment block
<LS>Payment Settings</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_PROD003 - Account assignment &1 is prepaid; enter a prepaid payment group ?

  The SAP error message CRM_ISX_CC_PROD003 indicates that there is an issue with the account assignment for a prepaid product in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that the account assignment is marked as prepaid, but a corresponding prepaid payment group has not been entered.
  Cause:
  
  Prepaid Account Assignment: The account assignment for the product or service is set to prepaid, which means that payment must be made in advance before the service can be rendered or the product can be delivered.
  Missing Prepaid Payment Group: The system requires a prepaid payment group to be specified for the transaction, but it has not been provided. This could be due to user oversight or incorrect configuration.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Account Assignment:
  
  Review the account assignment details for the transaction. Ensure that it is correctly set up for prepaid transactions.
  
  
  
  Enter Prepaid Payment Group:
  
  Navigate to the relevant transaction or document where the error occurred.
  Look for a field labeled "Prepaid Payment Group" or similar.
  Enter the appropriate prepaid payment group that corresponds to the account assignment.
  
  
  
  Configuration Check:
  
  If you are unsure about which prepaid payment group to use, consult with your SAP configuration team or refer to your organization's documentation on prepaid products and services.
  Ensure that the prepaid payment groups are properly configured in the system.
  
  
  
  User Training:
  
  If this error occurs frequently, consider providing additional training to users on how to handle prepaid transactions and the importance of entering the correct payment group.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on prepaid account assignments and payment groups.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with account assignments and payment processing.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community forums for further assistance.
  
  By addressing the missing prepaid payment group and ensuring proper configuration, you should be able to resolve the error and proceed with the transaction.