How To Fix CRM_ISX_CC_MCC030 - No port definition for proxy class &1 and rating area &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 030

• Message text: No port definition for proxy class &1 and rating area &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC030 - No port definition for proxy class &1 and rating area &2 ?

  The SAP error message CRM_ISX_CC_MCC030 indicates that there is no port definition for the specified proxy class and rating area in the SAP system. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or when dealing with service-related configurations in SAP Customer Relationship Management (CRM).
  Cause:
  
  Missing Port Definition: The primary cause of this error is that the system cannot find a valid port definition for the specified proxy class and rating area. This can happen if the configuration for the communication between different components (like CRM and SAP CC) is incomplete or incorrect.
  Incorrect Configuration: The proxy class or rating area may not be correctly set up in the system, leading to the inability to find the necessary port definition.
  Transport Issues: If the system has recently undergone a transport of changes, the port definitions may not have been transported correctly.
  
  Solution:
  
  
  Check Port Definitions:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for your SAP CC or CRM system.
  Ensure that the port definitions for the specified proxy class and rating area are correctly defined.
  
  
  
  Create/Update Port Definition:
  
  If the port definition is missing, create a new port definition for the specified proxy class and rating area.
  If it exists but is incorrect, update it with the correct details.
  
  
  
  Verify Proxy Class and Rating Area:
  
  Double-check the proxy class and rating area being used in the transaction or process that triggered the error. Ensure they are valid and correctly configured.
  
  
  
  Check Communication Settings:
  
  Ensure that the communication settings between the CRM system and SAP CC are correctly configured. This includes checking RFC destinations and ensuring that they are active and correctly set up.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly. If not, you may need to re-transport the missing configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM and SAP CC for any specific configurations or known issues that might relate to your error.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_ISX_CC_MCC030 error in your SAP system.