How To Fix CRM_ISX_CC_MCC025 - Automatic determination of rating area failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 025

• Message text: Automatic determination of rating area failed

What causes this issue?

The active implementation of the Business Add-In (BAdI)
CRM_ISX_RA_DET_BADI reported a determination error.

System Response

The system adds the error message <ZK>Automatic Determination of Rating
Area Failed</> to the order item to prevent being submitted. The BAdI
implementation might have added messages with more detailed information
about the cause of the error.

How to fix this error?

Change the rating area manually to stop the processing of the automatic
rating area determination.

Procedure for System Administrators

Correct the currently active implementation of the BAdI
CRM_ISX_RA_DET_BADI to ensure that the rating area is continued to be
determined automatically.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC025 - Automatic determination of rating area failed ?

  The SAP error message CRM_ISX_CC_MCC025 indicates that the automatic determination of the rating area has failed in the context of SAP Customer Relationship Management (CRM). This error typically arises during processes that involve pricing, billing, or service management where the system needs to determine the appropriate rating area for a transaction.
  Causes:
  
  Missing Configuration: The rating area may not be properly configured in the system. This could include missing entries in the customizing settings for pricing or service management.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data (e.g., customer master, product master) that are required for the determination of the rating area.
  Incorrect Business Rules: The business rules defined for determining the rating area may not be set up correctly or may not cover the specific scenario being processed.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data for determining the rating area.
  
  Solutions:
  
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