How To Fix CRM_ISX_CC_MCC016 - Joint subscription contract distribution has ended in ERP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 016

• Message text: Joint subscription contract distribution has ended in ERP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC016 - Joint subscription contract distribution has ended in ERP ?

  The SAP error message CRM_ISX_CC_MCC016 indicates that the joint subscription contract distribution has ended in the ERP system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues related to the distribution of joint subscription contracts to the ERP system.
  Cause:
  
  Contract Expiration: The joint subscription contract may have reached its end date, and the system is preventing further processing.
  Configuration Issues: There may be configuration settings in the CRM or ERP that are not aligned, leading to the inability to process the contract.
  Data Inconsistencies: There could be inconsistencies in the data between the CRM and ERP systems, such as missing or incorrect information related to the contract.
  Status of the Contract: The contract may be in a status that does not allow for further distribution or processing.
  
  Solution:
  
  Check Contract Validity: Verify the validity period of the joint subscription contract. If it has expired, you may need to renew or create a new contract.
  Review Configuration: Ensure that the configuration settings in both CRM and ERP systems are correctly set up for joint subscription contracts. This includes checking the integration settings.
  Data Consistency Check: Perform a data consistency check between the CRM and ERP systems to identify any discrepancies. Correct any inconsistencies found.
  Contract Status Review: Check the status of the contract in the CRM system. If it is in a status that prevents distribution, you may need to change its status or take appropriate actions to allow processing.
  Consult Documentation: Refer to SAP documentation or notes related to this specific error message for additional troubleshooting steps or patches that may be required.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in managing contracts, such as CRMD_ORDER for managing CRM orders or VA42 for displaying contracts in ERP.
  Integration Settings: Review the integration settings between CRM and ERP, particularly those related to contract management and distribution.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as they may provide specific fixes or updates.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.