How To Fix CRM_ISX_CC_MCC012 - Rating area can only be edited in the ERP system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 012

• Message text: Rating area can only be edited in the ERP system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC012 - Rating area can only be edited in the ERP system ?

  The SAP error message CRM_ISX_CC_MCC012 indicates that the rating area for a particular transaction or object can only be edited in the ERP system, not in the CRM system. This typically occurs in scenarios where there is integration between SAP CRM and SAP ERP, and certain data elements are managed exclusively in the ERP environment.
  Cause:
  
  Data Ownership: The rating area is a data element that is managed in the ERP system. The CRM system may have limited capabilities to modify certain fields that are designated as ERP-only.
  Integration Settings: The integration settings between SAP CRM and SAP ERP may restrict the editing of specific fields in the CRM system.
  Configuration Issues: There may be configuration settings in either the CRM or ERP system that dictate where certain data can be edited.
  
  Solution:
  
  Edit in ERP: To resolve this error, you need to access the ERP system and make the necessary changes to the rating area there. This may involve logging into the ERP system and navigating to the relevant transaction or data record.
  Check Integration Settings: Review the integration settings between SAP CRM and SAP ERP to ensure that they are correctly configured. This may involve checking the middleware settings or the configuration of the CRM-ERP integration.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your CRM and ERP systems for any additional guidance on handling this error.
  User Permissions: Ensure that you have the necessary permissions to edit the rating area in the ERP system. If you do not have access, you may need to contact your system administrator.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error message.
  Transaction Codes: Familiarize yourself with the relevant transaction codes in both CRM and ERP that pertain to the rating area.
  Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal IT support team for help.
  
  By following these steps, you should be able to address the error and make the necessary changes to the rating area as required.