How To Fix CRM_ISX_CC_MCC003 - Rating area of item and sharing contract &2 do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_MCC - MCC Relevant messages ( Scalable architecture)

• Message number: 003

• Message text: Rating area of item and sharing contract &2 do not match

What causes this issue?

Rating area of item is &V1&. However, the rating area of sharing
contract &V2& is &V3&.

System Response

Subscription contract cannot be created.

How to fix this error?

Change rating area of item to &V3& or choose sharing contract with
rating area &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_MCC003 - Rating area of item and sharing contract &2 do not match ?

  The SAP error message CRM_ISX_CC_MCC003 indicates that there is a mismatch between the rating area of an item and the sharing contract in the context of SAP Customer Relationship Management (CRM). This error typically arises when you are trying to process a contract or a transaction that involves sharing agreements, and the system detects that the rating areas do not align.
  Cause:
  
  Mismatched Rating Areas: The most common cause of this error is that the item being processed has a different rating area than the one defined in the sharing contract. Rating areas are used to determine how costs and revenues are allocated in contracts.
  Configuration Issues: There may be configuration issues in the system where the rating areas for items and contracts are not set up correctly.
  Data Entry Errors: Incorrect data entry when creating or modifying contracts or items can lead to this mismatch.
  
  Solution:
  
  
  Check Rating Areas: Verify the rating area assigned to the item and the sharing contract. Ensure that they match. You can do this by:
  
  Navigating to the item details and checking the rating area.
  Reviewing the sharing contract to confirm its rating area.
  
  
  
  Update Contract or Item: If there is a mismatch, you may need to update either the item or the sharing contract to ensure they have the same rating area. This may involve:
  
  Modifying the item to use the correct rating area.
  Adjusting the sharing contract to align with the item's rating area.
  
  
  
  Review Configuration: If the issue persists, review the configuration settings in the SAP system related to rating areas and sharing contracts. Ensure that they are set up correctly according to business requirements.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing rating areas and sharing contracts.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or modifying contracts and items, such as CRM contract management transactions.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  Training and Documentation: Ensure that users involved in contract management are trained on the importance of rating areas and how to manage them effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.