How To Fix CRM_ISX_CC_ALLOW008 - Technical resource ID / service ID (&1/&2) not found in SAP CC system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_ALLOW - Messages XBilling Allowances

• Message number: 008

• Message text: Technical resource ID / service ID (&1/&2) not found in SAP CC system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_ALLOW008 - Technical resource ID / service ID (&1/&2) not found in SAP CC system ?

  The SAP error message CRM_ISX_CC_ALLOW008 indicates that a technical resource ID or service ID specified in the system is not found in the SAP Convergent Charging (CC) system. This error typically arises in scenarios where the system is trying to access or process a service or resource that has not been defined or is incorrectly configured in the SAP CC.
  Cause:
  
  Missing Configuration: The specified technical resource ID or service ID has not been created or configured in the SAP CC system.
  Incorrect ID: The ID being referenced may be misspelled or incorrectly formatted.
  Data Synchronization Issues: There may be issues with data synchronization between the CRM system and the SAP CC system.
  Transport Issues: If the configuration was recently transported from one system to another, the transport may not have included the necessary configurations for the technical resource or service ID.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the technical resource ID and service ID exist in the SAP CC system. You can do this by navigating to the relevant configuration area in the SAP CC application.
  If they do not exist, create the necessary technical resource or service ID in the SAP CC system.
  
  
  
  Verify IDs:
  
  Double-check the IDs being used in the CRM system to ensure they are correct and match those defined in the SAP CC system.
  
  
  
  Data Synchronization:
  
  Ensure that there are no issues with data synchronization between the CRM and SAP CC systems. You may need to run synchronization jobs or check for any errors in the data transfer process.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, ensure that all necessary objects were included in the transport request. You may need to re-transport the missing configurations.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for both CRM and SAP CC for any specific configuration steps or requirements that may have been overlooked.
  
  
  
  Logs and Traces:
  
  Check the application logs and traces for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message and any relevant logs or configuration details.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.