How To Fix CRM_ISX_CC_ALLOW007 - Technical resource ID / service ID (&1/&2) not valid in SAP CC system

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC_ALLOW - Messages XBilling Allowances

• Message number: 007

• Message text: Technical resource ID / service ID (&1/&2) not valid in SAP CC system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC_ALLOW007 - Technical resource ID / service ID (&1/&2) not valid in SAP CC system ?

  The SAP error message CRM_ISX_CC_ALLOW007 indicates that a technical resource ID or service ID specified in the SAP Convergent Charging (CC) system is not valid. This error typically arises when there is an attempt to use a resource or service that has not been properly defined or is not available in the system.
  Causes:
  
  Invalid Resource/Service ID: The specified technical resource ID or service ID does not exist in the SAP CC system.
  Configuration Issues: The resource or service may not have been configured correctly in the SAP CC system.
  Data Synchronization Issues: There may be a lack of synchronization between the CRM system and the SAP CC system, leading to discrepancies in available resources/services.
  Authorization Issues: The user may not have the necessary permissions to access the specified resource or service.
  
  Solutions:
  
  
  Verify Resource/Service ID:
  
  Check the technical resource ID and service ID being used in the transaction. Ensure that they are correctly spelled and formatted.
  Use transaction codes or reports in SAP CC to list available resources/services and confirm their existence.
  
  
  
  Configuration Check:
  
  Ensure that the resource or service has been properly configured in the SAP CC system. This includes checking the settings in the relevant configuration areas.
  If the resource/service is missing, it may need to be created or configured in the SAP CC system.
  
  
  
  Data Synchronization:
  
  If there are discrepancies between the CRM and SAP CC systems, consider running synchronization jobs or processes to ensure that both systems are aligned.
  Check for any recent changes in the CRM system that may not have been reflected in the SAP CC system.
  
  
  
  Authorization Review:
  
  Verify that the user has the necessary authorizations to access the specified resource or service. This may involve checking user roles and permissions in both the CRM and SAP CC systems.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the error message for additional troubleshooting steps or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  
  
  Related Information:
  
  SAP Convergent Charging (CC): This is a solution that allows for the charging of services based on various criteria, and it requires proper configuration of resources and services.
  Error Handling: Understanding how to handle errors in SAP systems can help in diagnosing and resolving issues more effectively.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CC for managing resources and services, such as CCM (Convergent Charging Management).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.