How To Fix CRM_ISX_CC308 - Enter new price

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 308

• Message text: Enter new price

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC308 - Enter new price ?

  The SAP error message CRM_ISX_CC308 "Enter new price" typically occurs in the context of pricing in the SAP Customer Relationship Management (CRM) module. This error indicates that the system expects a new price to be entered for a particular item or service, but it has not been provided.
  Cause:
  
  Missing Price Entry: The most common cause is that the user has not entered a new price for a product or service in a transaction, such as a sales order or quotation.
  Pricing Conditions: There may be issues with the pricing conditions set up in the system, leading to the system not being able to determine a valid price.
  Configuration Issues: There could be configuration issues in the pricing procedure that prevent the system from calculating or displaying the price correctly.
  User Authorization: The user may not have the necessary authorization to change or enter prices.
  
  Solution:
  
  Enter a New Price: The immediate solution is to enter a new price in the relevant field when prompted by the error message.
  Check Pricing Conditions: Review the pricing conditions in the system to ensure they are set up correctly. This includes checking condition records for the relevant material or service.
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the transaction is correctly configured and that all necessary condition types are included.
  User Authorization: Verify that the user has the appropriate authorizations to enter or change prices. If not, contact your system administrator to adjust the user's permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on pricing issues related to your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_QUOTATION, or CRM_PRICING that may be involved in the pricing process.
  SAP Notes: Check for any SAP Notes related to pricing issues in CRM that may provide additional insights or patches.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_ISX_CC308 error and successfully enter the required pricing information.