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Message type: E = Error
Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration
Message number: 307
Message text: Condition type '&1' is a recurring charge; generate OBJECT_ID first
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CRM_ISX_CC307
- Condition type '&1' is a recurring charge; generate OBJECT_ID first ?The SAP error message CRM_ISX_CC307 indicates that there is an issue related to a recurring charge condition type in the SAP CRM system. This error typically arises when the system expects an OBJECT_ID to be generated for a recurring charge but it has not been created yet. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- Missing OBJECT_ID: The error occurs because the system requires an OBJECT_ID to be generated for the recurring charge condition type specified (denoted as '&1' in the error message). This OBJECT_ID is necessary for the system to process the recurring charge correctly.
- Configuration Issues: There may be configuration issues in the condition type settings or in the billing plan that prevent the OBJECT_ID from being generated.
- Data Inconsistencies: There could be inconsistencies in the data related to the billing or contract management that lead to this error.
Solution:
Generate OBJECT_ID: Ensure that the OBJECT_ID is generated before processing the recurring charge. This can typically be done by:
- Creating or updating the relevant billing document or contract that includes the recurring charge.
- Checking if the billing plan is correctly set up to generate the OBJECT_ID.
Review Configuration: Check the configuration settings for the condition type in the SAP system:
- Go to the transaction code
SPRO
and navigate to the relevant configuration for condition types and billing plans.- Ensure that the condition type is correctly defined and linked to the appropriate billing plan.
Check for Data Issues: Review the data associated with the billing document or contract:
- Ensure that all required fields are filled out correctly.
- Look for any inconsistencies or missing data that could prevent the OBJECT_ID from being generated.
Consult Documentation: Refer to SAP documentation or notes related to the specific condition type and recurring charges for any additional guidance or known issues.
Debugging: If the issue persists, consider debugging the process to identify where the OBJECT_ID generation is failing. This may require technical expertise in SAP ABAP.
Related Information:
CRM_ORDER
, CRM_BILLING
, or CRM_CONTRACT
to navigate through the CRM system and check the relevant documents.By following these steps, you should be able to resolve the error message CRM_ISX_CC307 and ensure that the recurring charge condition type is processed correctly in your SAP CRM system.
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