How To Fix CRM_ISX_CC307 - Condition type '&1' is a recurring charge; generate OBJECT_ID first


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

  • Message number: 307

  • Message text: Condition type '&1' is a recurring charge; generate OBJECT_ID first

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_CC307 - Condition type '&1' is a recurring charge; generate OBJECT_ID first ?

    The SAP error message CRM_ISX_CC307 indicates that there is an issue related to a recurring charge condition type in the SAP CRM system. This error typically arises when the system expects an OBJECT_ID to be generated for a recurring charge but it has not been created yet. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Missing OBJECT_ID: The error occurs because the system requires an OBJECT_ID to be generated for the recurring charge condition type specified (denoted as '&1' in the error message). This OBJECT_ID is necessary for the system to process the recurring charge correctly.
    2. Configuration Issues: There may be configuration issues in the condition type settings or in the billing plan that prevent the OBJECT_ID from being generated.
    3. Data Inconsistencies: There could be inconsistencies in the data related to the billing or contract management that lead to this error.

    Solution:

    1. Generate OBJECT_ID: Ensure that the OBJECT_ID is generated before processing the recurring charge. This can typically be done by:

      • Creating or updating the relevant billing document or contract that includes the recurring charge.
      • Checking if the billing plan is correctly set up to generate the OBJECT_ID.
    2. Review Configuration: Check the configuration settings for the condition type in the SAP system:

      • Go to the transaction code SPRO and navigate to the relevant configuration for condition types and billing plans.
      • Ensure that the condition type is correctly defined and linked to the appropriate billing plan.
    3. Check for Data Issues: Review the data associated with the billing document or contract:

      • Ensure that all required fields are filled out correctly.
      • Look for any inconsistencies or missing data that could prevent the OBJECT_ID from being generated.
    4. Consult Documentation: Refer to SAP documentation or notes related to the specific condition type and recurring charges for any additional guidance or known issues.

    5. Debugging: If the issue persists, consider debugging the process to identify where the OBJECT_ID generation is failing. This may require technical expertise in SAP ABAP.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_BILLING, or CRM_CONTRACT to navigate through the CRM system and check the relevant documents.
    • SAP Notes: Search for SAP Notes related to the error message CRM_ISX_CC307 in the SAP Support Portal for any patches or updates that may address the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the error message CRM_ISX_CC307 and ensure that the recurring charge condition type is processed correctly in your SAP CRM system.

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