How To Fix CRM_ISX_CC071 - Condition Record does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 071

• Message text: Condition Record does not exist.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC071 - Condition Record does not exist. ?

  The SAP error message CRM_ISX_CC071: Condition Record does not exist typically occurs in the context of pricing or condition records in the SAP CRM (Customer Relationship Management) module. This error indicates that the system is unable to find a valid condition record for the specified criteria, which can prevent the completion of certain transactions, such as sales orders or quotations.
  Causes:
  
  Missing Condition Records: The most common cause is that the required condition records for pricing, discounts, or other conditions have not been created in the system.
  Incorrect Condition Type: The condition type being referenced may not be set up correctly or may not exist in the system.
  Invalid Key Combinations: The key combinations used to access the condition records may not match any existing records.
  Data Inconsistencies: There may be inconsistencies in the master data (e.g., customer, material) that prevent the system from finding the appropriate condition records.
  Authorization Issues: The user may not have the necessary authorizations to access the condition records.
  
  Solutions:
  
  
  Create Condition Records:
  
  Navigate to the relevant transaction (e.g., using transaction code VK11 for creating condition records).
  Ensure that the necessary condition records are created for the relevant condition types and key combinations.
  
  
  
  Check Condition Type Configuration:
  
  Use transaction code SPRO to access the configuration settings.
  Verify that the condition types are correctly configured and that the pricing procedure includes the necessary condition types.
  
  
  
  Review Key Combinations:
  
  Ensure that the key combinations used in the pricing procedure match those defined in the condition records.
  Check if the condition records are maintained for the specific combination of customer, material, and other relevant fields.
  
  
  
  Data Consistency Check:
  
  Verify that the master data (customer, material, etc.) is correctly maintained and that there are no discrepancies.
  Use transaction codes like MM03 (for material) or XD03 (for customer) to check the relevant data.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and maintain condition records.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing procedure to identify where the condition record lookup is failing.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VK11: Create Condition Record
  VK12: Change Condition Record
  VK13: Display Condition Record
  SPRO: Access Customizing
  
  
  Pricing Procedure: Understand how pricing procedures work in SAP and how condition records are linked to them.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to condition records and pricing.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.