How To Fix CRM_ISX_CC031 - Function module &1 not found in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_CC - Messages XBilling SAP CC Integration

• Message number: 031

• Message text: Function module &1 not found in system &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_CC031 - Function module &1 not found in system &2 ?

  The SAP error message "CRM_ISX_CC031 Function module &1 not found in system &2" typically indicates that the system is trying to call a function module that does not exist in the specified SAP system. This can occur for several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Function Module: The function module specified in the error message is not available in the system. This could be due to a missing transport or an incomplete installation of a component.
  Incorrect System Configuration: The system might not be configured correctly, leading to the inability to find the required function module.
  Version Mismatch: The function module may exist in a different version of SAP or in a different system (e.g., development vs. production).
  Authorization Issues: The user may not have the necessary authorizations to access the function module, leading to the perception that it does not exist.
  
  Solutions:
  
  
  Check Function Module Existence:
  
  Use transaction code SE37 or SE80 to check if the function module exists in the system. If it does not exist, you may need to transport it from another system or create it if it is custom.
  
  
  
  Transport Missing Objects:
  
  If the function module is missing, check if it was part of a transport request that was not imported. You may need to import the transport request that contains the function module.
  
  
  
  Verify System Configuration:
  
  Ensure that the system is correctly configured and that all necessary components are installed. This may involve checking the installation of specific SAP modules or components.
  
  
  
  Check for Version Compatibility:
  
  If you are working in a multi-system landscape, ensure that the function module is available in the version of SAP you are using. You may need to upgrade or patch your system.
  
  
  
  Review Authorizations:
  
  Check the user authorizations to ensure that the user has the necessary permissions to access the function module. This can be done using transaction code SU53 or by reviewing the user's roles and authorizations.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on missing function modules.
  
  
  
  Related Information:
  
  Transaction Codes: SE37 (Function Builder), SE80 (Object Navigator), SU53 (Authorization Check), ST22 (Dump Analysis).
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it involves a missing standard function module.
  Documentation: Review the documentation for the specific SAP module you are working with to understand the dependencies and requirements for the function modules.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ISX_CC031 error message.