How To Fix CRM_ISX_BTX_PAYMENT401 - BP &1 used as altern. payer in Prepaid Acc. &2 of Bus.Agrmt &3 of BP &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 401

• Message text: BP &1 used as altern. payer in Prepaid Acc. &2 of Bus.Agrmt &3 of BP &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT401 - BP &1 used as altern. payer in Prepaid Acc. &2 of Bus.Agrmt &3 of BP &4 ?

  The SAP error message CRM_ISX_BTX_PAYMENT401 indicates an issue related to the use of a business partner (BP) as an alternative payer in a prepaid account. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is a conflict or inconsistency in the business partner data or the configuration of the business agreement.
  Cause:
  
  Business Partner Configuration: The business partner (BP) specified as the alternative payer may not be correctly configured to handle prepaid accounts.
  Inconsistent Data: There may be inconsistencies in the business agreement or the relationship between the involved business partners.
  Missing Authorizations: The user may not have the necessary authorizations to perform the transaction involving the specified business partners.
  Incorrect Business Agreement: The business agreement may not be set up correctly to allow for the specified alternative payer.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Ensure that the alternative payer (BP &1) is correctly set up in the system. Verify that it has the necessary roles and settings to act as an alternative payer.
  Check the relationship between the business partners involved (BP &1, BP &4) to ensure they are correctly linked.
  
  
  
  Review Business Agreement:
  
  Examine the business agreement (Bus.Agrmt &3) to ensure that it is configured to allow for the use of an alternative payer.
  Make sure that the prepaid account (Prepaid Acc. &2) is correctly associated with the business agreement.
  
  
  
  Data Consistency:
  
  Run consistency checks on the business partner data and the business agreement to identify any discrepancies.
  Correct any inconsistencies found in the data.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the transaction involving the specified business partners.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the configuration of business partners and prepaid accounts.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to check the configuration of the business partners involved.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Custom Development: If there are custom developments in your SAP environment, ensure that they are not interfering with standard processes related to business partners and payments.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_ISX_BTX_PAYMENT401 error message.