How To Fix CRM_ISX_BTX_PAYMENT102 - Currency is missing in Prepaid Account


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

  • Message number: 102

  • Message text: Currency is missing in Prepaid Account

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT102 - Currency is missing in Prepaid Account ?

    The SAP error message CRM_ISX_BTX_PAYMENT102 indicates that there is a missing currency in the prepaid account during a transaction. This error typically arises in the context of payment processing within the SAP Customer Relationship Management (CRM) system, particularly when dealing with prepaid accounts.

    Cause:

    1. Missing Currency Configuration: The prepaid account may not have a currency assigned to it. This can happen if the account was created without specifying a currency or if the currency was removed or not properly configured.
    2. Inconsistent Data: There may be inconsistencies in the data between the prepaid account and the transaction being processed, such as different currencies being used.
    3. System Configuration Issues: There could be issues with the configuration settings in the SAP system that affect how currencies are handled in prepaid accounts.

    Solution:

    1. Check Prepaid Account Configuration:

      • Navigate to the prepaid account in question and verify that a currency is assigned to it. If it is missing, you will need to assign the appropriate currency.
      • Ensure that the currency is valid and supported in your SAP system.
    2. Review Transaction Data:

      • Check the transaction that is causing the error to ensure that the currency used matches the currency of the prepaid account.
      • If there is a mismatch, adjust the transaction to use the correct currency.
    3. System Configuration:

      • Review the configuration settings related to currencies in your SAP system. Ensure that all necessary settings are correctly configured to handle prepaid accounts and their associated currencies.
      • If needed, consult with your SAP Basis or configuration team to ensure that the system is set up correctly.
    4. Testing:

      • After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
    • Documentation: Review the SAP documentation related to payment processing and prepaid accounts for additional insights and best practices.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the transaction details and any relevant configurations.

    By addressing the missing currency in the prepaid account and ensuring consistency between the account and transaction data, you should be able to resolve the error message CRM_ISX_BTX_PAYMENT102.

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