How To Fix CRM_ISX_BTX_PAYMENT101 - No data record found for key PPACC_GUID = &1 in table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 101

• Message text: No data record found for key PPACC_GUID = &1 in table &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT101 - No data record found for key PPACC_GUID = &1 in table &2 ?

  The SAP error message CRM_ISX_BTX_PAYMENT101 indicates that the system could not find a data record in the specified table for the given key PPACC_GUID. This error typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Missing Data: The most common cause of this error is that the record with the specified PPACC_GUID does not exist in the database table indicated by &2. This could happen if the record was deleted or never created.
  Incorrect GUID: The GUID (Globally Unique Identifier) being referenced may be incorrect or malformed, leading to a failed lookup.
  Data Synchronization Issues: If there are issues with data synchronization between different systems (e.g., between CRM and ERP), it may lead to missing records.
  Configuration Issues: There may be configuration issues in the payment processing setup that prevent the correct records from being created or accessed.
  
  Solution:
  
  Verify the GUID: Check the value of PPACC_GUID being used in the transaction. Ensure that it is correct and corresponds to an existing record.
  Check the Table: Look into the specified table (replace &2 with the actual table name) to see if the record with the given PPACC_GUID exists. You can use transaction codes like SE11 or SE16 to view the table data.
  Data Consistency: If the record is missing, investigate why it was not created. This may involve checking logs or reviewing the processes that should have created the record.
  Recreate the Record: If the record is indeed missing and should exist, you may need to recreate it through the appropriate transaction or process.
  Check for Synchronization Issues: If your system is integrated with other systems (like SAP ERP), ensure that data synchronization processes are functioning correctly.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), and CRM transaction codes related to payment processing.
  SAP Notes: Search for SAP Notes related to CRM_ISX_BTX_PAYMENT101 for any known issues or fixes.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to CRM_ISX_BTX_PAYMENT101.