How To Fix CRM_ISX_BTX_PAYMENT006 - Rule ID &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

  • Message number: 006

  • Message text: Rule ID &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT006 - Rule ID &1 does not exist ?

    The SAP error message CRM_ISX_BTX_PAYMENT006 with the description "Rule ID &1 does not exist" typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system. This error indicates that the system is trying to reference a payment rule that has not been defined or is not available in the system.

    Cause:

    1. Missing Rule Definition: The specified Rule ID does not exist in the configuration settings. This could be due to a missing entry in the relevant customizing tables.
    2. Incorrect Configuration: The payment processing configuration may not have been set up correctly, leading to the system not being able to find the specified rule.
    3. Data Migration Issues: If data was migrated from another system or if there were changes in the configuration, the rule might not have been transferred or created properly.
    4. Typographical Error: There may be a typo in the Rule ID being referenced, leading to the system not being able to find it.

    Solution:

    1. Check Rule ID: Verify the Rule ID that is being referenced in the error message. Ensure that it is correctly spelled and formatted.
    2. Define the Rule: If the Rule ID does not exist, you will need to create it. This can typically be done in the SAP customizing settings:
      • Go to the transaction code SPRO.
      • Navigate to the relevant section for payment processing and check the configuration for payment rules.
      • Create or modify the rule as necessary.
    3. Review Configuration: Ensure that all necessary configurations for payment processing are complete and correctly set up. This includes checking related customizing settings in the CRM system.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on setting up payment rules and configurations.
    5. Check for Notes: Look for any SAP Notes related to this error message that might provide additional insights or patches.
    6. Testing: After making changes, test the payment processing functionality to ensure that the error is resolved.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for checking and modifying configurations.
    • SAP Support: If the issue persists, consider reaching out to SAP support or consulting with a technical expert who specializes in SAP CRM.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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