How To Fix CRM_ISX_BTX_PAYMENT005 - Default amount not found in the list of allowed values

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 005

• Message text: Default amount not found in the list of allowed values

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT005 - Default amount not found in the list of allowed values ?

  The SAP error message CRM_ISX_BTX_PAYMENT005: Default amount not found in the list of allowed values typically occurs in the context of payment processing within the SAP Customer Relationship Management (CRM) system. This error indicates that the system is unable to find a valid default amount for a payment transaction, which is necessary for processing the payment.
  Causes:
  
  Configuration Issues: The payment method or transaction type may not be properly configured in the system, leading to the absence of allowed values for the default amount.
  Missing Master Data: The relevant master data (e.g., payment terms, payment methods) may not be set up correctly or may be missing.
  Inconsistent Data: There may be inconsistencies in the data related to the payment transaction, such as incorrect currency settings or missing values.
  Custom Development: If there are custom enhancements or developments in the payment processing logic, they may not be handling the default amount correctly.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for payment methods and transaction types in the SAP CRM system. Ensure that the default amounts are defined and that they match the expected values.
  Navigate to the relevant configuration areas in the SAP system (e.g., SPRO) and verify the settings for payment processing.
  
  
  
  Review Master Data:
  
  Ensure that all necessary master data is correctly maintained. This includes checking customer master records, payment terms, and any related financial data.
  Make sure that the payment method being used is valid and has the appropriate settings.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any discrepancies in the payment transaction data. This may involve checking for missing or incorrect values in the transaction.
  
  
  
  Debugging Custom Code:
  
  If there are custom developments involved in the payment processing, review the code to ensure that it correctly handles the default amount logic. Debugging may be necessary to identify any issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional insights or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above areas, consider reaching out to SAP support for further assistance. They may provide specific guidance based on the version of SAP CRM you are using.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for development objects.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.