How To Fix CRM_ISX_BTX_MSG_DIST008 - No default schema selected for process type '&1' and item category '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_MSG_DIST - Message Class CRM_ISX_BTX_MSG_DIST

• Message number: 008

• Message text: No default schema selected for process type '&1' and item category '&2'

What causes this issue?

No default schema selected.
Since no custom implementation class is assigned no schema will be
determined for the combination of process type and item category.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_MSG_DIST008 - No default schema selected for process type '&1' and item category '&2' ?

  The SAP error message CRM_ISX_BTX_MSG_DIST008 indicates that there is no default schema selected for a specific process type and item category in the SAP CRM system. This error typically arises when the system is unable to determine the appropriate schema to use for processing a transaction due to missing or misconfigured settings.
  Cause:
  
  Missing Default Schema: The system does not have a default schema defined for the specified process type and item category.
  Configuration Issues: The configuration settings for the process type or item category may not be properly set up in the system.
  Custom Development: If there are custom developments or enhancements, they may not be correctly referencing the schemas.
  Transport Issues: If the configuration was recently transported from another system, it may not have been fully or correctly transported.
  
  Solution:
  
  
  Define Default Schema:
  
  Go to the configuration settings in the SAP CRM system.
  Navigate to the relevant area where process types and item categories are defined (usually under CRM -> Basic Functions -> Transaction Management -> Define Process Types).
  Ensure that a default schema is assigned to the specified process type and item category.
  
  
  
  Check Configuration:
  
  Verify that the process type and item category are correctly configured and that they are linked to the appropriate schema.
  Ensure that all necessary settings are in place for the process type and item category.
  
  
  
  Review Custom Code:
  
  If there are any custom developments, review the code to ensure that it correctly handles the schema selection for the specified process type and item category.
  
  
  
  Transport Validation:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were transported correctly.
  If needed, re-transport the configuration or manually adjust the settings in the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific process type and item category for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE80 for checking custom developments.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the appropriate default schema is selected for the specified process type and item category.