How To Fix CRM_ISX_BTX_MSG_DIST007 - Multiple default schemas assigned to process type '&1' and item cat. '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_MSG_DIST - Message Class CRM_ISX_BTX_MSG_DIST

• Message number: 007

• Message text: Multiple default schemas assigned to process type '&1' and item cat. '&2'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_MSG_DIST007 - Multiple default schemas assigned to process type '&1' and item cat. '&2' ?

  The SAP error message CRM_ISX_BTX_MSG_DIST007 indicates that there are multiple default schemas assigned to a specific process type and item category in the SAP CRM system. This situation can lead to confusion in the system as it does not know which schema to use for processing.
  Cause:
  The error typically arises due to the following reasons:
  
  Configuration Issues: There may be multiple default schemas configured for the same process type and item category combination in the system.
  Data Inconsistency: There might be inconsistencies in the configuration settings, possibly due to changes made in the system without proper updates to related configurations.
  Custom Development: If there are custom developments or enhancements in the system, they might inadvertently lead to multiple schemas being assigned.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the process type and item category in the SAP CRM system.
  Navigate to the relevant customizing transaction (e.g., SPRO) and check the settings under:
  
  CRM > Master Data > Business Partner > Define Default Schemas.
  
  
  Ensure that only one default schema is assigned to the specific process type and item category combination.
  
  
  
  Remove Duplicates:
  
  If you find multiple schemas assigned, remove the duplicates and ensure that only one schema is set as the default for that combination.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are correctly moved to the quality and production environments.
  
  
  
  Testing:
  
  After making the necessary changes, test the process to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific recommendations or updates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, SE11 for data dictionary, or SE80 for development objects.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  Testing Environment: Always perform changes in a testing environment before applying them to production to avoid disruptions.
  
  By following these steps, you should be able to resolve the error and ensure that the system functions correctly without ambiguity regarding the default schemas.