How To Fix CRM_ISX_BTX_API030 - Characteristic &1 does not exist in the configuration

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_API - Message class for Order API

• Message number: 030

• Message text: Characteristic &1 does not exist in the configuration

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_API030 - Characteristic &1 does not exist in the configuration ?

  The SAP error message CRM_ISX_BTX_API030 indicates that a characteristic specified in a configuration does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with product configurations, especially in scenarios involving variant configuration.
  Cause:
  
  Missing Characteristic: The characteristic referenced in the configuration is not defined in the system. This could happen if the characteristic was deleted or never created.
  Incorrect Configuration: The configuration might be referencing a characteristic that is not relevant for the specific product or configuration profile.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing links between the product and its characteristics.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the characteristic.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the transaction code CT04 (Characteristic Maintenance) and verify if the characteristic exists.
  If it does not exist, you may need to create it or check if it was mistakenly deleted.
  
  
  
  Review Configuration Profile:
  
  Check the configuration profile associated with the product to ensure that it includes the correct characteristics.
  Use transaction CU01 (Create Configuration Profile) or CU02 (Change Configuration Profile) to review and modify the profile as necessary.
  
  
  
  Validate Product Master Data:
  
  Ensure that the product master data is correctly set up and that all necessary characteristics are linked to the product.
  Use transaction MM03 (Display Material) to check the material master data.
  
  
  
  Check for Authorizations:
  
  Ensure that the user has the necessary authorizations to access the characteristic. This can be checked with the help of your SAP security team.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the transaction or process that triggers the error to identify where the characteristic is being referenced incorrectly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP CRM you are using, as there may be known issues or patches available.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  CT04: Characteristic Maintenance
  CU01: Create Configuration Profile
  CU02: Change Configuration Profile
  MM03: Display Material
  
  
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.