How To Fix CRM_ISU_UOCM162 - First call method OPEN_ARCHIVING_CURSOR

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 162

• Message text: First call method OPEN_ARCHIVING_CURSOR

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM162 - First call method OPEN_ARCHIVING_CURSOR ?

  The SAP error message CRM_ISU_UOCM162, which relates to the method OPEN_ARCHIVING_CURSOR, typically occurs in the context of archiving and data retrieval processes within the SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) modules. This error can arise due to various reasons, including issues with the archiving object, data inconsistencies, or configuration problems.
  Cause:
  
  Archiving Object Issues: The archiving object may not be properly configured or may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the data that prevent the system from opening the archiving cursor.
  Authorization Issues: The user may not have the necessary authorizations to access the archived data.
  System Configuration: There may be issues with the configuration of the archiving process or the related settings in the SAP system.
  
  Solution:
  
  Check Archiving Object: Verify that the archiving object related to the error is correctly configured and that the necessary data has been archived.
  Data Consistency Check: Perform a consistency check on the data to ensure there are no inconsistencies that could be causing the error.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the archived data. This can be done by checking the user roles and authorizations in the SAP system.
  Review Configuration: Review the configuration settings for the archiving process in the SAP system. This includes checking the settings in transaction SARA (Archive Administration) and ensuring that the archiving process is correctly set up.
  Check Logs: Look at the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), SLG1 (for application logs), and SE80 (for object navigator).
  SAP Documentation: Review the official SAP documentation for archiving processes and best practices.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.