How To Fix CRM_ISU_UOCM020 - Contract &1 stuck in queue &2

CRM_ISU_UOCM020 - Overview

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 020

• Message text: Contract &1 stuck in queue &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM020 - Contract &1 stuck in queue &2 ?

  The SAP error message CRM_ISU_UOCM020 indicates that a contract (identified by &1) is stuck in a queue (identified by &2) in the SAP Customer Relationship Management (CRM) system, specifically in the context of Utilities (IS-U). This error typically arises during the processing of contracts, such as when trying to update or synchronize contract data.
  Causes:
  
  Data Locking: The contract may be locked by another process or user, preventing it from being processed.
  Queue Management Issues: There may be issues with the queue management system, such as a failure in processing the queue or a backlog of items.
  
  Configuration Issues: Incorrect configuration settings in the CRM or IS-U modules can lead to contracts being improperly queued.
  System Errors: Technical issues, such as system crashes or network problems, can cause contracts to get stuck in the queue.
  Authorization Issues: Lack of proper authorizations for the user trying to process the contract can also lead to this error.
  
  Solutions:
  
  Check Locks: